Clear Answers Before You Get Started
Useful information about consultations, documents, deadlines, confidentiality, fees, and working with the firm.
What information should I include in an enquiry?
Include the main facts, names of the parties, important dates, any upcoming deadline or hearing, the documents you have, and the outcome you are seeking.
Does submitting an enquiry create a lawyer-client relationship?
No. An engagement begins after the firm confirms that it can act and the terms of engagement are agreed.
Should I send original documents?
Keep originals safely. For an initial review, clear copies or scans are usually more practical unless the firm specifically requests originals.
How should I organise messages and emails?
Keep them in date order and preserve the original files. A short timeline linking each important message to an event is helpful.
How long will a legal matter take?
Timing depends on complexity, evidence, the other parties, court or regulatory schedules, and whether the matter can be resolved through negotiation.
How are fees discussed?
The scope, expected work, billing method, and payment arrangements should be explained before the engagement begins.
Can I request a specific attorney?
You may identify a preferred attorney. The firm will consider availability, subject-matter fit, and any conflict-of-interest requirements.
How will I receive updates?
The communication method and frequency can be agreed at the start. Urgent developments and material decisions should be communicated promptly.
